At Snthstands, we want to ensure that you are satisfied with your purchase. If for any reason you need to return a product, below are our return policies:

1 – Return Period:

You have a 14-day period from the date of product receipt to request a return.

2 – Eligible Return Products:

Products must be in their original condition, unused, and in their original packaging to be eligible for return.
Returns of products that have been customized or specifically modified for you will not be accepted.

3 – Return Process:

To initiate the return process, please contact our customer service team at snthstands@gmail.com or 680469687.
Provide the order information and details regarding the reason for the return.
We will provide specific instructions on how to proceed with the return of the product.

4 – Costs and Refunds:

Shipping costs associated with the return will be borne by the customer unless the return is due to an error on the part of Snthstands or the product is defective.
Once the returned product is received and approved, we will process the refund within 2 business days using the same payment method used for the initial purchase.

5 – Exceptions:

Products purchased during special offers or promotions may be subject to different return terms. These terms will be clearly communicated during the purchase process.

6 – Contact and Inquiries:

For any additional inquiries about our return policy, feel free to contact our customer service team.

7 – Changes to the Return Policy:

We reserve the right to update or modify our Return Policy at any time. Any significant changes will be communicated through our website.

Last Updated: 8/2/2024