At Snthstands, your privacy is a priority. This document aims to inform you clearly and transparently about how we collect, use, store, and protect your personal data in accordance with applicable laws, including the Spanish Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD) and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data (GDPR).

By accessing and using our website, you agree to the terms of this Privacy Policy. We recommend that you read this policy carefully before providing us with your personal data.

1. Data Controller

The data controller for your personal data is:

Snthstands
Name of the controller: Joel Contreras Palomino
Address: Passatge Lleida 2-4 2º1ª, Rubí, 08191, Spain
Email: snthstands@gmail.com
Phone number: +34 680 46 96 87

2. Personal Data We Collect

We collect the following types of personal data when you visit our website or use our services:

• Identifying data: first name, last name, email address, phone number.
• Browsing data: IP address, browser type, geolocation data, pages visited, links clicked, etc.
• Payment data: when you make a purchase on our website, we may collect details of your credit card or third-party payment information (provided directly by the payment service you use).
• Communication data: if you contact us through our forms, email, or customer support.

3. Purposes of Data Processing

We process your personal data for the following purposes:

1. Management of the commercial relationship: to manage your user account, process your orders, billing, and shipping, and provide customer support.
2. Sending commercial communications: to send you information about products, promotions, and news from Snthstands, provided you have expressly consented to receive such communications.
3. Improving user experience: we analyze browsing and usage data on our website to enhance its performance, usability, and personalization.
4. Compliance with legal obligations: such as billing, resolving issues, and complying with tax and commercial regulations.

4. Legal Basis for Data Processing

The processing of your personal data is based on the following legal grounds:

• Consent: when you voluntarily provide your data for subscribing to our newsletter or receiving commercial communications.
• Contract execution: to manage purchases and the delivery of products or services you acquire through our website.
• Legitimate interest: when we need to process your data to improve the functioning of our website and tailor it to your preferences.
• Compliance with a legal obligation: concerning tax and commercial laws.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected and in accordance with applicable law. If you cancel your subscription, delete your account, or stop using our services, we will delete your personal data within a reasonable timeframe.

• Contact and commercial data: we will retain your data as long as you maintain an active commercial relationship with us or until you withdraw your consent to receive commercial communications.
• Transaction and billing data: we retain the necessary data for the period required by tax laws (usually 5 years).

6. Recipients of Personal Data

Snthstands does not share your personal data with third parties, except in the following cases:

• Service providers: to fulfill our contractual obligations, we may share your data with companies that handle payments, product shipping, and technical support.
• Compliance with legal obligations: we may share your data with competent authorities when required to comply with applicable laws.

7. User Rights

As a user, you have the right to:

• Access your personal data to know what information we hold about you.
• Rectify any incorrect or incomplete personal data.
• Delete your personal data at any time, provided we are not required by law to retain it.
• Limit the processing of your data in certain circumstances, such as when you contest the accuracy of the data.
• Object to the processing of your data, especially when it is processed for direct marketing purposes.
• Data portability: you can request your personal data in a structured, commonly used format to transfer it to another controller.

To exercise your rights, you can send a request via the contact channels provided in this policy. If you believe your rights have been violated, you may file a complaint with the Spanish Data Protection Agency.

8. Data Security

At Snthstands, we take all necessary technical and organizational measures to ensure the security of your personal data. We use encryption technologies and protective measures against unauthorized access, loss, or alteration of your data.

9. International Data Transfers

In some cases, we may transfer your personal data to service providers operating outside the European Economic Area (EEA), but we will always ensure an adequate level of protection in accordance with European regulations.

10. Changes to the Privacy Policy

We may update this privacy policy to comply with legal changes or modifications in our services. We recommend that you periodically check it to stay informed of any changes.

Last updated: 09/01/2025